As we fast approach our 1st year’s anniversary we wanted to inform you, our valued clients, of our achievements and the changes we have made to improve our level of service and our continued commitment
It’s been an eventful time since we completed the purchase of Hill-Mathieson and Partners and formed Complete Property Group Limited on 1st November 2016. During the period, we have had many obstacles to overcome with the transition of the business and the complexities that entails, as well as ensuring the service to our Client’s, Tenants and Lessee’s was maintained.
Whilst this has been challenging, it has also been very rewarding and we are proud to advise that we have successfully taken on a number of new instructions consisting of Block Management, Sales, Acquisitions and Lettings. We have also completed a number of renovation and refurbishments ranging from new kitchen and bathrooms to the entire refurbishment of complete flats and houses.
From a resource and staffing level, we now have our own London based team that manage all our property maintenance, inspections and refurbishments. This development will ensure our clients and tenants have a reliable, local point of contact to address any matters that may arise, expediently and professionally.
To enhance our service further, we have also strengthened our office based team and recently created two new positions and are pleased to introduce Ben Biscoe (Commercial Manager) and Gemma Paine (Office Manager). Both bring a wealth of experience and expertise in property management, accounting and office management. A full description of their profiles can be found under our “Meet the Team” page on our website
As we continue to expand the business, this additional resource will ensure we have the platform and expertise to ensure our clients the best possible service and level of support in the management of their properties.
May we take this opportunity to thank you for your continued commitment and support and we shall report on further developments soon.