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Tenant Fees

Relevant letting fees and tenant protection information


Please note that as well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts payable to Complete Property Group Limited (‘the Agent’)

A Holding Deposit equal to 1 week’s rent
A Security Deposit of 5 week’s rent – Deposit held within the deposit Protection Service (DPS)


During the tenancy (payable to the Agent)

A payment of £50.00 if you want to change the tenancy agreement

Payment of up to £30.00 for the reasonably incurred costs for the loss of keys/security devices

For any late rental payments where the rent has been outstanding for 14 days or more, A default fee will apply of 3% per annum above the Bank of England base rate for each day that the payment has been outstanding.

All fees shown are inclusive of VAT.

Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy


During the tenancy (payable to the provider) if permitted and applicable

Utilities – gas, electricity, water

Communications – telephone and broadband

Installation of cable/satellite

Subscription to cable/satellite supplier

Television licence

Council Tax


Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.